Terms of Trading

Stewart Christie & Co.

Terms & Conditions ("Agreement")

Please read these Terms and Conditions ("Agreement", "Terms and Conditions") carefully before using stewartchristie.com ("the site") operated by Stewart Christie & Co. Ltd. ("us", "we", or "our"). This Agreement sets forth the legally binding terms and conditions for your use of the site at stewartchristie.com.

By accessing or using the site in any manner, including, but not limited to, visiting or browsing the site or contributing content or other materials to the site, you agree to be bound by these Terms and Conditions. Capitalized terms are defined in this Agreement.

Intellectual property

The site and its original content, features and functionality are owned by The Stewart Christie & Co. Ltd and are protected by international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.


We may terminate your access to the site, without cause or notice, which may result in the forfeiture and destruction of all information associated with you. All provisions of this Agreement that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Links to other sites

Our site may contain links to third-party sites that are not owned or controlled by Stewartchristie.com

The Stewart Christie & Co. Ltd. has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party sites or services. We strongly advise you to read the terms and conditions and privacy policy of any third-party site that you visit.

Governing law

This Agreement (and any further rules, polices, or guidelines incorporated by reference) shall be governed and construed in accordance with the laws of the United Kingdom, without giving effect to any principles of the conflicts of law.

Changes to this agreement

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions by posting the updated terms on the site. Your continued use of the site after any such changes constitutes your acceptance of the new Terms and Conditions.

Please review this Agreement periodically for changes. If you do not agree to any of this Agreement or any changes to this Agreement, do not use, access or continue to access the site or discontinue any use of the site immediately.

Contact us

If you have any questions about this Agreement, please contact us at Stewart Christie & Co. Ltd, 63 Queen Street, Edinburgh, EH2 4NA by the phone on +44 131 225 6639, or by email us at info@stewartchristie.com .

Terms and conditions of Made to Order Garments

Bespoke, Made to Measure and Personal Tailoring , as its name suggests, are specific ways of creating made to order  gentleman’s and ladies’ garments. All purchases of goods and services from us are subject to the terms and conditions set out below.  Acceptance of our quotation constitutes acceptance of these terms also. Acceptance of terms is granted either by the purchase of goods or in writing with the intention of purchase of goods.


In these Terms and Conditions (“Terms”), the following words and phrases shall have the following meanings:

“You, your”

means the person, firm or company who purchases Goods from Us;

“We, Us, Our”

means The Bespoke Tailor Limited.


means the contract between Us and You which shall be deemed to incorporate these Terms;


means any goods agreed in the Contract to be supplied by the Company to the Buyer;

“Place of Delivery”

means the place to which the Goods are to be delivered.

In these Terms, reference to any statute or statutory provision shall be construed as a reference to such statute or statutory provision as amended, modified, re-enacted or replaced from time-to-time.

The Contract

The Contract shall be on these Terms to the exclusion of all others. No terms and conditions contained in any confirmation of order, purchase order or other document provided by You or verbally, will form part of the Contract.

Price and Payment

(i) The price for the Goods shall, unless otherwise agreed, be the price identified by Us to You and set out in at the time of the initial consultation and clarified in writing if you so require. The price for the Goods shall be given inclusive of VAT but exclusive of all and any costs of carriage and insurance which the Buyer shall pay in addition. We reserve the right to make an additional charge for last minute or repeatedly cancelled / postponed meetings at a rate of £50.

(ii) A deposit payment of 50% of the total amount shall be made in full and upon the order for the Goods being placed. Work will not commence until the payment of the deposit has cleared into our bank account. The remaining balance is payable at the final fitting.

(iii) It is understood that the initial deposit is wholly non-refundable.

(iv) Payment can be made by cheque, cash or credit card.  Payment shall not be deemed to have occurred until We have received cleared funds.

(v) On the rare occurrence that there might be a delay (for example you not being able to attend fitting within a reasonable time frame) which causes a full VAT quarter to pass by during the period of the commission, we reserve the right to charge the full remaining balance using the method used for the deposit. A final receipt will be sent once payment is completed. This will not affect any other rights you have under this agreement.

(vi) Any additional charges unknown at the time of the undertaking of work, for example shipping costs, will be charged at the time when such fees are understood. These charges will be applied at the rate of the third party supplier costs.

Cancellation Policy

As all orders are made to your measurements, styles and specifications; or otherwise modified to your requirements; you may only cancel your order by agreement in writing by Stewart Christie & Co ltd.

To cancel any order, you must inform us of such cancellation in writing and await full acceptance from Stewart Christie & Co ltd.

Our Cancellation Charges are found below based on the work and time undertaken at certain times throughout the process:

(i) Cancellation After Initial Appointment And Awaiting or Arrival Of Cloth: 50% of order value.

(ii) Cancellation After Arrival Of Cloth And During Cutting: 50% of order value.

(iii) Cancellation After Arrival Of Cloth And Completion Of Cutting: 75% of order value.

(iv) Cancellation After Arrival Of Cloth, Completion Of Cutting Of Pressing and awaiting fitting: 100% of order value.


All garments bought using our bespoke, made to measure or personally tailored services are non refundable. Because all made-to-order garments are made specifically for you, they are exempt from any exchange or refund policy. If you have any queries about your sizing or cloth choice, please speak to us within 5 working days of placing  your order.


We offer a bespoke, made to measure and personally tailored,  tailoring service.  As such, you recognize that the time that it will take Us to make the Goods will vary and be dependent upon such matters as the availability of cloth and your ability to attend fittings.

In general terms, the following time scales apply:

Bespoke Garments: 10 weeks to first fitting, 12 weeks to finish

Made to Measure Garments: 6 weeks to first fitting, 8 weeks to finish

Personally Tailored Garments: 10-12 weeks to complete no fitting available.

In each case, this time commencing from the receipt of cloth by Us.  We shall do our best to keep you updated with the anticipated date of delivery of the goods but understand that times may vary through the process, depending on the time of year.

We shall not be held responsible for any delays to the completion of Goods which are beyond our control.

Risk in and Ownership of the Goods

Risk in the Goods shall normally pass to You on completion or delivery unless you have asked Us to hold onto goods on Your behalf in which case risk passes to You at the point that you instruct us to hold them for you. However, ownership in the Goods shall not pass to You until We have received in full in cleared funds all sums due to Us in respect of the Goods

Until ownership of the Goods has passed to You, You shall:

(i) hold the Goods on a fiduciary basis as Our bailee;

(ii) store the Goods separately from all Your other goods or those of any third party in such a way that they remain identifiable as Our property;

(iii) not destroy or deface any identifying mark on the Goods or their packaging;

(iv) maintain and store the Goods in satisfactory condition insured with Our interest noted on the policy where required by value, and hold any proceeds of such insurance on trust for Us and not mix them with any other funds.


We warrant that the Goods are of satisfactory quality. If You wish to make a claim under this warranty, You shall give written notice to Us within 30 days of the discovery of the defect and give Us a reasonable opportunity to inspect the Goods.  Our liability under the warranty shall be limited to repairing or replacing the Goods in question or refunding the price of such Goods. Warranty claims can only be made within 6 months from the date of completion. We can give no assurance or warranty that cloth used in manufacturing the Goods will be identical in colour, shade or texture with any sample you select.

Returns Of Ready to wear garments and accessories.

Since the process that we follow, at Your instruction, is one involving your careful consideration, We shall therefore only accept returns for Goods which are damaged or defective prior to final hand over.  It is your responsibility to check the goods thoroughly prior to hand over. All goods returned to Us will only be accepted subject to the following terms and conditions:-

(i) Returned Goods must be returned within the warranty period set out in clause 6;

(ii) No refund or replacement can be made against Goods which cannot be confirmed as coming from You as the person who is returning them;

(iii) Goods must be returned complete, including where appropriate all packaging in an acceptable condition. We will not refund carriage costs;

(iv) Returned Goods must be returned to Our address.  We cannot be responsible for any Goods which are returned but lost in transit.

Limitation Of Liabilities

Our liability in contract, tort or otherwise arising out of the subject matter of the Contract shall not exceed the original price of the goods.  Under no circumstances will We be liable to You for any consequential, indirect or economic loss.

Force Majeure

If We are subject to circumstances outside Our reasonable control, including but not limited to war, insurrection, riot, fire, industrial disputes,  civil commotion, terrorism, pandemics or act of god We shall notify You and such notification shall have the effect of suspending Our obligations under this Contract until We notify you that the event of Force Majeure no longer applies.


If any part of these Terms is found to be void or unenforceable by any Court of competent jurisdiction, such part shall be severed from these Terms which will otherwise remain in full force and effect.

These Terms shall be governed by and interpreted solely according to Scottish Law and the parties submit to the exclusive and sole jurisdiction of the Scottish Court.